Laura Matthews, BSN, RN is a veteran nurse with experience in family practice, critical care, cardiac and general surgery, school nursing, public health, and hospice. Laura holds a Bachelor of Arts degree in psychology and sociology from Randolph-Macon College and is a Cum Laude graduate from Bon Secours Memorial School of Nursing. She obtained her Bachelor of Science in Nursing from Western Governors University where she received a Faculty Excellence Award for innovative leadership. Laura is known for her compassionate bedside manner, detailed assessment skills, and professional work ethic.
After many years of private care, Laura is forging a new path in concierge nursing. Concierge nurses utilize their specific practice expertise to bring compassionate, discrete, and personalized care to their patients. Laura provides services to patients who wish to remain healthy in their homes.
Laura is licensed as a Registered Nurse in the State of Virginia and fully insured. She holds certificates from the Institute for Healthcare Improvement in Quality and Safety, the End-of-Life Nursing Education Consortium, and has been certified in Basic Life Support and Advanced Cardiac Life Support. Nurse Laura is a Limited Liability Corporation registered in Virginia.
From a very young age, Laura began organizing medication cabinets, stocking exam rooms, and filing reports at Dr. Richard Crossen's office in Lakeside, where several of her family members were employed. Her late grandmother, Agnes Vaughan, PA-C, was the first female Physician Assistant in Virginia and Dr. Crossen's right hand. Over the years, Laura assisted the practice at community blood pressure screenings and their famous Halloween flu shot clinics. Laura credits her grandmother and Dr. Crossen for influencing her compassion, love of teaching, and heart for community service.
While in college, Laura helped to care for her chronically ill grandfather. After graduation, she made the decision to apply to nursing school. In addition to hospital and public health nursing, Laura has privately cared for patients with various co-morbidities and challenges.
Laura is also an accomplished professional portrait photographer. She is an avid volunteer and has donated thousands of hours to causes dear to her heart. Laura is the Richmond Area Coordinator for Now I Lay Me Down to Sleep, a non-profit providing bereavement photography services to families experiencing newborn loss. Laura is also a member of the Greater Richmond Medical Reserve Corps and volunteered as a vaccinator during the COVID-19 pandemic.
Laura desires to share her knowledge and skills to provide compassionate nursing concierge services to patients in her home town.
Above: Laura's grandmother, Agnes Vaughan, PA-C embarks on a house call in the 1970s.
Medication organization can be daunting task. Laura believes an educated patient is an empowered patient. Laura has witnessed patients making harmful medication errors that could easily be prevented with proper organization and education.
Laura provides in home services for patients requiring physician-prescribed subcutaneous or intramuscular injections. This service takes the pressure off the patient or family member and provides peace of mind the injection is given safely and timely.
Injection visits are offered on a weekly or monthly schedule and can be purchased as a package.
Studies show elderly adults who are able to remain in their home longer, have better outcomes in disease management and longevity. A Safety and Wellness Consultation considers the home environment, family, and the current health status of the patient as the driving factors for recommendations. Laura can assist with deciphering medical jargon, and may be able to recommend best practices, equipment, and supplies that will allow a patient to remain in the home safely. Laura uses gentle honesty and emotional support when there is a clear need for a higher level of care.
Safety and Wellness Consultations include a full patient history, physical, family, and environmental assessment. Recommendations for in-home modifications, medication safety, equipment, and services will be provided in a comprehensive report. After an initial consultation, if the patient remains at home, follow-up wellness visits can be scheduled monthly, quarterly, or as needed to assess for a change in status or further needs.
Laura provides customized care for individual patient needs including post-operative visits, surgical dressing changes, drain management, and more. Please inquire with specific details of your needs.
Laura provides consultations to patients and caregivers who need assistance identifying resources, deciphering medical jargon, and solving caregiving obstacles. Consultations take place via Google Meet or by phone for Virginia residents. Laura may determine an in person visit is required. A complete health history questionnaire must be submitted prior to the consultation.
Concierge nursing services are self pay. Laura services Glen Allen, Richmond's West End, and the Western side of Mechanicsville/Hanover. Comprehensive consultations are required for all new patients. Nursing services are not a substitute for acute or emergency care and Nurse Laura cannot diagnose or prescribe treatment for any condition. In the event of an emergency or illness, you must contact your physician or visit your nearest emergency department.